Question 1

What is AI Voice Calls?

Accepted Answer

AI Voice Calls is an intelligent phone assistant that answers calls on your behalf 24/7. It can handle inquiries, capture caller details, and book appointments directly into your calendar - even when you're busy or after hours.

Question 2

How does AI Voice handle incoming calls?

Accepted Answer

When a call comes in, the AI greets the caller professionally using your business name, asks how it can help, and guides the conversation. It can answer common questions, capture contact details, and schedule appointments based on your availability.

Question 3

Can AI Voice book appointments?

Accepted Answer

Yes! The AI checks your real-time availability and offers suitable appointment slots to callers. Once confirmed, the booking is added to your calendar and both you and the customer receive confirmation.

Question 4

Will I get a summary of each call?

Accepted Answer

Absolutely. After every call, you receive a detailed summary including caller name, phone number, reason for calling, any appointments booked, and key notes from the conversation.

Question 5

Can I customise what the AI says?

Accepted Answer

Yes, you can set your business greeting, specify your services, set your availability rules, and add custom responses to frequently asked questions. The AI adapts to represent your business accurately.

Question 6

What happens if the AI can't help?

Accepted Answer

If the AI encounters a question it can't answer or the caller requests to speak with someone, it can take a message, capture their details, and notify you immediately so you can call back.

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