Terms of Service

1. Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of the Cadobook platform, services, and any associated features (collectively, the “Service”), operated by Cadobook Limited (“Cadobook”, “we”, “us”, or “our”).

By creating an account or using the Service, you agree to these Terms. If you do not agree, you must not use the Service.

2. The Service

Cadobook provides a business tool that enables users to generate quotes, send invoices, and manage business transactions. Payments related to invoices are processed via Stripe Connect, a third-party payment processor.

You must be at least 18 years old and have the legal capacity to enter into a binding agreement on behalf of your business.

3. Accounts and Access

To use the Service, you must register and maintain an active account. You are responsible for:

• Providing accurate and complete information
• Keeping login credentials confidential
• All activity that occurs under your account

We reserve the right to suspend or terminate accounts that violate these Terms or applicable law.

4. Payments and Stripe

Cadobook does not collect or store payment card details. All payment transactions are securely processed by Stripe Connect. By using our Service, you agree to:

• Comply with Stripe's Connected Account Agreement
• Provide accurate business and banking information to Stripe
• Authorise Stripe to process transactions on your behalf

Cadobook is not liable for any errors, delays, or disputes arising from Stripe's services.

5. Fees and Billing

We may charge subscription or usage fees for certain features. Fees will be clearly disclosed before you subscribe or use a paid feature.

• All fees are exclusive of VAT unless stated otherwise.
• You authorise us (via Stripe or another billing provider) to charge your payment method on a recurring basis where applicable.
• We may suspend access for failed payments.

Cadobook is not liable for any errors, delays, or disputes arising from Stripe's services.

6. Your Responsibilities

You agree not to:

• Use the Service for unlawful, harmful, or fraudulent purposes
• Impersonate others or misrepresent your identity
• Interfere with the Service's integrity, security, or performance
• Reverse-engineer, decompile, or exploit the platform

You are responsible for the accuracy and legality of any content, quotes, or invoices you create using the Service.

7. Intellectual Property

All content, branding, and technology on the Service are the property of Cadobook or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes.

You must not reproduce, distribute, or modify any part of the Service unless expressly permitted.

8. Data Protection

We process your personal data in accordance with our Privacy Policy and applicable data protection laws, including the UK GDPR.

You remain the controller of any personal data entered into the platform (e.g., customer contact details), and must ensure you have lawful grounds to process such data.

9. Service Availability and Support

We strive to provide a reliable and secure service but do not guarantee uninterrupted access or error-free operation. Planned maintenance or updates may result in temporary downtime.

Support is available via email at [email protected].

10. Termination

You may cancel your account at any time via your dashboard or by contacting support. We may suspend or terminate your access if:

• You breach these Terms
• Required by law or Stripe policies
• Payment issues remain unresolved

Upon termination, access to your data and services may be revoked. We may retain necessary data for legal or accounting purposes.

11. Limitation of Liability

To the maximum extent permitted by law:

• Cadobook is not liable for indirect, incidental, or consequential losses
• Our total liability for any claim under these Terms shall not exceed the fees you paid in the previous 12 months

Nothing in these Terms limits liability for fraud, death, or personal injury caused by negligence.

12. Changes to These Terms

We may update these Terms from time to time. We will provide notice via email or our platform. Continued use of the Service after changes take effect constitutes your acceptance.

13. Governing Law and Jurisdiction

These Terms are governed by English law. Any disputes shall be resolved in the courts of England and Wales.

14. Contact

For questions or concerns about these Terms, please contact: